Do you find you don’t have the time and resources to devote to managing your properties?  Are you a first-time landlord, unsure about your new responsibilities?  Then look no further.  We can offer the experience and efficiency needed to ensure that your property is managed properly, to the satisfaction of both yourself and your tenant.  Having our support will help relieve the pressure of this responsibility.


For your total piece of mind we:

  • Belong to a Client Money Protection scheme, ensuring your money is protected;
  • Are registered with the Deposit Protection Service, for the security deposit that is paid at the start of the tenancy;
  • Are members of The Property Ombudsman (TPO). Letting agent redress schemes provide a free, independent service for resolving potential disputes between yourself and your agent.



You can trust us to market your property professionally and efficiently to find that all important reliable tenant for you.  Not only will your property will appear on our own website  but also the major portals including Rightmove, Zoopla and On The Market.  As well as this we will: 

  • Produce a full property prospectus with photos and floor plan for your property;
  • Make targeted applicant contact via SMS and email updates;
  • Use a range of media such as email and Twitter.


Local experts

Everyone at Cricketts has lived and worked in the area for many years and has an excellent understanding of rental properties and the rents they are achieving. We will offer you an honest judgment based upon our own professional experience, enabling you to get the best rental price for your property by negotiating with potential tenants to secure the right amount for you.



To get the right tenant for your property, we undertake all the paperwork involved in a letting to ensure this happens.  We take up references on new tenants, carry out credit checks, confirm their employment details and check that they have the right to rent in the UK.   We draw up the tenancy agreement and collate the required gas and electrical safety certificates.  We will also obtain an Energy Performance Certificate (EPC) for the property, should this be required.



A member of Cricketts dedicated viewing staff will accompany all visitors to your property. If the property is currently occupied, the viewings will be strictly by appointment only, arranged with either you the Landlord or your existing tenant.


Screening tenants

Vitally important to ensure that you get the right tenant for your property, we make certain this happens by having stringent checks in place.  Once we have met and interviewed all prospective tenants for your property, we discuss with you details of all the interested parties.  Any prospective tenant has to prove that they have the funds necessary to cover the rent by producing bank statements and pay slips, as well as passport identification to confirm their eligibility to rent in the UK.  Once we are all in agreement with your preferred potential tenant, a professional referencing company will be instructed to undertake credit and reference checks from past landlords and employers on the applicants involved.


Tenancy agreement

We provide comprehensive tenancy agreements but should you feel the need to make any changes, we would be happy to discuss these with you.


Rental payments and deposit

We take care of collecting the deposit, consigning it safely with the DPS (deposit protection service).  Your first month’s rent, payable upfront, will be transferred to you. From then on, depending on what service you have chosen, we will set up a standing order for the rent to be transferred to you every month.


Prior to moving in

A check-in report for the property will be organised for you and the tenant will collect and sign for the keys from our office in Newbury on the day of moving in.


Repairs and maintenance

Every property inevitably needs some maintenance now and then.  With our fully managed service we carry out quarterly inspections to ensure your tenant is keeping the property in good order and to check if there are any issues.  If there is an urgent problem, we have a list of contractors we can call on.  With routine repairs and maintenance we will organise quotes and coordinate work up to a prearranged financial limit.  We keep written records of every interaction between tenant, agent and landlord, providing protection in case of any issue.


Renewals and moving out

Leave all the worry to us.  We will automatically contact both you and the tenant approximately 3 months before the end of the tenancy to discuss the renewal process.  When it comes to moving out, once the tenant’s notice has been served and they have left your property, we ensure all keys are safely returned to our office.  Our inventory clerk will carry out a full check-out report and if there are any dilapidations, missing items or damage to your property we will then take the next steps to resolve these issues together to a satisfactory conclusion.


So, if you want to make the most of your investment without the stress and work that comes with renting a property, choose Cricketts, sit back and relax and let us do the work for you.


Contact us on 01635 43333 or